Healthcare Retail
Helping healthcare retailers boost growth with AI-driven customer engagement, data-powered promotions for higher margins, and secure data monetization for new revenue streams
We understand the problems faced by Pharma Retail Industry
Low ROI from Loyalty Program
With diverse customer health conditions, loyalty rewards and product recommendations are frequently irrelevant, leading to poor engagement and suboptimal ROI
Challenge in Personalisation
Promoting products for customers with health conditions can be sensitive and risky, often resulting in generic recommendations that fail to resonate
Data Privacy, Security & Compliance
Lack of control over sensitive Personally Identifiable Information (PII) and minimal compliance with regulations like PDPL pose significant risks for pharmacy retailers
Low Non-Pharma Purchase
Cross-selling and upselling non-pharma products remain a challenge, limiting the potential for increasing basket size and revenue from ancillary categories
No Cross BU Engagement
Current loyalty programs struggle to connect and engage patients and consumers across different business units, creating a fragmented customer experience
Limited Customer Intelligence and Analytics
Manual reporting and under- utilization of customer data hinder informed decision-making, reducing the effectiveness of campaigns and overall business insights.
We Promise Outcomes
Our Solutions
CDP
Digital Loyalty Programs
Personalized Engagement & Experience
Campaign Management
Real-time Analytics & ROI
AI Powered Comprehensive Customer Data Platform
Empower your retail strategy by breaking data silos and creating a single source of truth
> Unifies customer data across in-store, online, and mobile channels, offering a 360° customer view
> Streamlines data analysis and provides real-time updates for faster decision-making.
> Ensures robust security measures and regulatory compliance, such as PDPL
We deliver results, always!
45% increase in customer engagement with hyper-personalized campaigns
Loyalty program contributes over 85% to total sales, with 40% higher ATV for members
5X improvement in operational efficiency, reducing campaign lead times from 2 weeks to 3 days
Campaign ROI surged by 92%, with response rates for product recommendations reaching 23%
Increase in non-pharma produce sales by 11% (nutrition) and 6% (beauty care)
Enhanced data utilization from 20% to 90%, driving better business outcomes
Here's why Pharma Retailers choose Loyalytics
Retail-Specific Focus
Solutions built specifically for the unique challenges of pharmacy and healthcare retail, including compliance, personalization, and customer engagement. A unique blend of cutting-edge technology and strategic consulting to support business transformation
Quick Implementation
Start seeing tangible results in weeks, not months, with our easy-to-deploy solutions and seamless integration into existing systems
Proven ROI
Clear, measurable impact on your bottom line, including improved customer engagement, increased loyalty sales, and higher campaign ROI
Product
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