Understand, Adapt & Excel
with Surveys to
harness the power of customer feedback
Gather valuable feedback from your customers to improve your offerings and services and foster stronger relationship with your customers
10+
prebuilt templates available for faster execution
30%
improvement in survey response rates
Powerful features for enhanced results
Designing surveys
Capture customer opinions, preferences and satisfaction levels by creating comprehensive surveys to understand your customer feedback better to refine your strategies
Post-survey actions
Foster stronger relationships with your customers
Designing Surveys
Capture customer opinions, preferences and satisfaction levels by creating comprehensive surveys to understand your customer feedback better to refine your strategies
Multi-channel distribution
Send customer surveys via email, SMS, web or in-app notifications to engage your audience at various milestones in their journey
Customizations
Choose from easy-to-use dropdown, radio button, rating scale, text fields, and many more options to create your desired survey form for your audience
Logics & Branching
Design smart surveys that adapts to customer's response ensuring that surveys feel personalized and relevant
Post-Survey Actions
Foster stronger relationships with your customers
Reporting & Analytics
Use survey results to understand customer feedback trends for finalizing action points for each department
Relevant Targeting
Segment your customers based on different interactions such as purchase history, behaviour, or demographics to gather precise feedback
Post-Survey Actions
Take actions on survey responses and reward customers with discounts, coupons, or loyalty points for completing the survey
Why Survey?
Cost-Efficient
Surveys are a cost-effective way to gather actionable insights compared to more expensive market research methods
Personalized Marketing
Insights from surveys can be used to refine customer segmentation, helping to create more personalized marketing campaigns that resonate with different audiences
Boost Engagement
Asking customers for their opinions fosters engagement, making customers feel valued and involved in the brand's development
Improved Customer Experience
By listening to customers and acting on their feedback, retailers can enhance customer satisfaction, loyalty, and retention
Data-Driven Decisions
It provides data that can inform marketing, product, and service strategies, ensuring decisions are based on actual customer opinions
Measure Effectiveness
Surveys can measure the success of promotions, product launches, or store layouts, helping retailers optimize their strategies
Everything you need to know
How can surveys improve my business?
Can I segment customers for surveys?
How secure is the survey data?
Can I A/B test survey questions?
Powering loyalty and customer engagement programs of global retailers
Offering 25+ modules on a single platform
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