Absence of Tech Integration
Lack of real-time insights for timely, data-driven decisions and absence of integration in tech stack to collect and act on customer feedback
Understanding Customer Segments
Limited understanding of different customer segments and their behaviours to arrive at the next-best action and foster brand loyalty
Absence of Analytical Framework
No analytical framework to measure the effectiveness of marketing activations across different segments and channels
Customer Relationship Management
Difficulty in maintaining long-term customer relationships and encouraging repeat visits to boost customer lifetime value
Product Line Selection
Uncertainty about which category or product line to leverage for promotional offers and how to design them competitively
Effective Customer Engagement
Inability to map the Omnichannel footprints of the customers to engage the customers effectively across their preferred channels
>75% of sales driven through the Loyalty Program
140%+ incremental sales in a week (5.2x ROI)
80%+ retention rate for top customer segments in loyalty program
120+ micro-segments for customers giving 5x+ ROI on campaigns
Data-driven bi-weekly promotions generated 5.5x ROI
85%+ loyalty penetration across top category of customers
1-2% of Supplier GP Growth in 5-6 months
3.4x ROI on Member Pricing-based Promotions
Micro-segment-led campaigns giving 6.5x ROI
Retail-Specific Focus
Solutions built specifically for the unique challenges of pharmacy and healthcare retail, including compliance, personalization, and customer engagement. A unique blend of cutting-edge technology and strategic consulting to support business transformation
Quick Implementation
Start seeing tangible results in weeks, not months, with our easy-to-deploy solutions and seamless integration into existing systems
Proven ROI
Clear, measurable impact on your bottom line, including improved customer engagement, increased loyalty sales, and higher campaign ROI
Ready to drive your revenue growth? Let’s connect!
