Welcome to the first episode of 'Retail Reloaded,' the go-to podcast for retail professionals navigating the future of data and AI.

Hosted by Miran Kashyap, President Director, Indonesia, Loyalytics AI, this episode dives into the pivotal strategies retailers need to thrive in 2025 and beyond.

In this insightful conversation, we are joined by two industry luminaries:

• Danny Crayton : Founder of Zonta Advisors, a team of seasoned executive consultants excelling in empowering retailers and brands to achieve global distinction. With 40+ years of experience across Indonesia, China, and the US, Danny shares actionable insights from his extensive retail journey.

• Ahmar Abdullah : Co-Founder & CEO of Loyalytics AI, a cutting-edge platform helping global retailers solve complex problems with data-driven AI solutions. With nearly two decades of experience at leading organizations like Target and HP, Ahmar offers unique perspectives on leveraging AI to transform customer engagement and loyalty programs.

Key Discussion Points:

1. The journey from raw data collection to actionable AI-driven strategies in retail

2. Overcoming data fragmentation to unlock customer insights and engagement

3. Personalization and micro-segmentation: Building loyalty in a cluttered digital landscape

4. Real-world AI use cases in retail: From loyalty programs to merchandising and pricing optimization

5. Building an AI-ready organization: Data quality, governance, and readiness

6. How retailers in emerging markets like Southeast Asia can catch up with global leaders

Why You Should Tune In: If you're a retail professional, this episode is packed with practical strategies to turn data into profits. Whether you're scaling a loyalty program or considering AI adoption, you’ll gain actionable insights to future-proof your retail business.