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Customer Engagement Strategy For Physical, Online, And Omnichannel Retailers Copy
Fostering relationships with customers is vital to create a successful retail business. Personally, I love it when my barista knows my......
CRM Implementation Cost Breakdown: 7 Costs To Consider
Avoid hidden CRM costs. Our guide breaks down the real expenses - so you can plan smart, stay on budget, and skip costly surprises.
You Need Retail Referral Programs to Improve Retention and Acquisition
Referral programs drive trust, retention, and ROI - when done right. Learn how to design, reward, and scale a retail referral engine.
Loyalty marketing analytics: 7 aspects you need to monitor
Track what matters in your loyalty program - registrations, redemptions, ROI, and engagement. Loyalty analytics is your best profit lever.
A mini-survey: 75.9% of shoppers favor gamification rewards programs
75.9% of shoppers want gamified rewards. From Nike’s Reactland to quizzes and scavenger hunts - gamification can drive loyalty and sales.
Customer loyalty will likely fall when you do these 11 things
Customer loyalty drops when CX is poor, rewards are weak, or programs are confusing. Avoid 11 mistakes that push loyal customers away.
Loyalty program: What is it? 8 Types and 16 Examples
Discover what a loyalty program is, explore 8 popular types, and get inspired by 16 real-world examples across retail categories.
Beyond Loyalty: Building Enduring Customer Relationships in Retail
In 2025, loyalty goes beyond points—retailers win with emotional connections, personalization, and experiences that build trust.
The Future of Retail Data Infrastructure in the Middle East
Modern retail in the Middle East demands modular, secure, and scalable data stacks - CDPs and cloud-native tools are now a must.
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